What Is the Customer Portal?
The customer portal is a web-based platform available exclusively to our customers that helps streamline your interactions with Inovar Packaging. It offers 24/7 access to manage your orders, review product details, and more, putting all your custom packaging and label details at your fingertips.
How the Portal Works
Using our customer portal is simple and intuitive. Here’s how it works:
- Mobile Access: Access the portal from any mobile device as well as your desktop, so you can use it on the go and at your convenience.
- Routing & Artwork Approval: Easily review thumbnail of proofs and track the approval process.
- Place Orders: Quickly place new orders or reorder your custom packaging and labels in a few clicks.
- Track Orders: Check the real-time status of your current orders.
- View Order History: View a detailed history of your past orders, including quantities, product details, and invoices.
- Item Specifications: Access detailed specifications for each item, ensuring you have all the information you need for accurate ordering and product management.
- Inventory Status: Monitor the current inventory levels of your products, helping you manage stock and plan future orders efficiently.
Benefits of the Customer Portal
Our customer portal offers numerous benefits, helping make your experience seamless and efficient:
- 24/7 Access: Manage your custom packaging needs anytime, anywhere.
- Real-Time Updates: Stay informed with up-to-the-minute order status and tracking information.
- Streamlined Communication: Centralize all communications, reducing the need for back-and-forth emails or phone calls.
- Efficiency and Speed: Expedite approvals and orders so you can get your labels faster.
By using the customer portal, you can keep your custom packaging and label processes smooth and hassle-free.
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