What Is the Customer Portal?
The customer portal is a web-based platform available exclusively to our customers that helps streamline your interactions with Inovar Packaging. It offers 24/7 access to manage your orders, review product details, and more, putting all your custom packaging and label details at your fingertips.
How the Portal Works
Using our customer portal is simple and intuitive. Here’s how it works:
- Mobile Access: Access the portal from any mobile device as well as your desktop, so you can use it on the go and at your convenience.
- Routing & Artwork Approval: Easily review thumbnail of proofs and track the approval process.
- Place Orders: Quickly place new orders or reorder your custom packaging and labels in a few clicks.
- Track Orders: Check the real-time status of your current orders.
- View Order History: View a detailed history of your past orders, including quantities, product details, and invoices.
- Item Specifications: Access detailed specifications for each item, ensuring you have all the information you need for accurate ordering and product management.
- Inventory Status: Monitor the current inventory levels of your products, helping you manage stock and plan future orders efficiently.
Benefits of the Customer Portal
Our customer portal offers numerous benefits, helping make your experience seamless and efficient:
- 24/7 Access: Manage your custom packaging needs anytime, anywhere.
- Real-Time Updates: Stay informed with up-to-the-minute order status and tracking information.
- Streamlined Communication: Centralize all communications, reducing the need for back-and-forth emails or phone calls.
- Efficiency and Speed: Expedite approvals and orders so you can get your labels faster.
By using the customer portal, you can keep your custom packaging and label processes smooth and hassle-free.
PRAISE FROM OUR CUSTOMERS
"We received the 10 oz bottles with our sleeves today from our manufaturer and we are so very happy with them! I love the holograph and so glad we made that switch."
Ashlee HalbeVice President of Strategic Development, HairMax at Lexington International
"Newburyport, MA has been by my side from the very beginning. Whatever situation may arise, she has fixed it and when it comes to color, she is meticulous. I will never change vendors."
Victoria TaylorFounder and President, Victoria Gourmet
"The Inovar team is collaborative, timely, professional, and really care about the projects they complete for us. Inovar is a trusted partner that we will continue to rely on for fast, accurate label printing."
Chris GelinasVP of Purchasing, Hans Kissle Company
"I have been ordering labels from Tabco, an Inovar company, for five years. I love the combination pricing and quality of the labels. They always exceed our expectations and we will continue to choose them for all of our labeling needs."
Baylee BighamNatural Native Company
"From the first labeling order we placed with Inovar 17 years ago to the last item we received, they’ve delivered nothing but quality products, on time, and as promised."
Jim BrownBrittle-Brittle, Inc.
"Regarding the labels I picked up yesterday, we are applying them to our pouches today and they are perfect. I was looking for very good, but these are much better than very good. Thank you very much for producing them better than I was hoping for!"
Julian SprungPresident, Two Little Fishies, Inc.
"Inovar represents the best in supplier partnership. Great quality products, flexibility, a great sense of urgency and impeccable commitment to a great relationship. They have our highest recommendation."
Tropical Bottling
"I have worked with Inovar for three years now and they are my go-to company for creative packaging design. Their service is impeccable and their team is fantastic to work with."
Waco Bottling
THE LATEST FROM INOVAR
CUSTOMER PORTAL FAQS
What can I do in the Customer Portal?
You can place or reorder items, approve artwork, track orders, check inventory, review specs, and access order history 24/7.
Is the portal mobile-friendly?
Yes, optimized for use on smartphones, tablets, and desktops, so you can manage your packaging projects anywhere.
Can I manage artwork proofs in the portal?
Yes, you can review thumbnails, provide approvals, and streamline the creative process with easy routing and status tracking.
Can I view inventory levels and order statuses?
Yes, real-time visibility helps you monitor stock, anticipate needs, and plan production more precisely.
How do I access the Customer Portal?
Simply log in from any device with your secure credentials. If you’re a new user, contact your Inovar representative for access setup.
Is the portal available 24/7?
Yes, the portal provides continuous, on-demand access to your label and packaging data without being limited by business hours.
How does the portal improve communication and workflow?
By centralizing order tracking, proofs, and approvals, the portal eliminates email back-and-forth, reducing delays and errors while keeping teams aligned.
What is the biggest benefit of using the Customer Portal?
The portal gives you total visibility and control, simplifying reorders, improving speed-to-market, and providing transparency from proof to delivery.
GET STARTED WITH INOVAR.
Let’s transform your packaging.
Request a quote today and take the first step towards exceptional product label solutions.
